1. Introduction

TopTayo ("we," "our," or "us") operates the website toptayo.com and provides mobile applications and API services for internet data and airtime top-up. This Privacy Policy explains how we handle information when you use our services.

2. Information We Don’t Collect

Our service is designed with privacy in mind. For regular users purchasing data or airtime:

• We do not require user registration
• We do not collect personal information
• We do not require email addresses
• We do not require passwords
• We do not track individual user behavior

3. Information We Collect

3.1 Device Information

To provide notifications about your transactions or service updates, we collect non-personally identifiable device information, including:

• Device brand
• Model name
• Device year class
• Operating system version
• Push notification token

This information is used solely to deliver notifications to your device and is not shared with third parties.

3.2 Transaction Information

• Mobile number for top-up service delivery
• Transaction amount
• Service type selected (data or airtime package)
• Transaction timestamp

3.3 Administrative Access

• Login credentials for administrative users only
• Administrative activity logs

3.4 API Users

For developers using our API:

• API key
• Developer contact information
• Usage statistics
• Transaction logs

4. How We Use Information

We use collected information solely to:

• Process and deliver top-up services
• Send notifications to devices
• Maintain service functionality
• Prevent fraud and abuse
• Generate anonymous usage statistics
• Provide customer support
• Comply with legal requirements

5. Data Security

We implement appropriate security measures to protect transaction data and device information. All communications, including those for push notifications, are encrypted using industry-standard protocols.

6. Data Storage and Processing

• Data is stored and processed in accordance with Somalia’s data protection standards
• We maintain transaction records as required by local regulations
• We do not sell or share user data with third parties

7. User Rights

You have the right to:

• Use our services without creating an account
• Request information about any of your transactions
• Contact us for support without providing personal information

8. Account and Data Deletion

Users who create an account with TopTayo have the right to request deletion of their account and associated personal data.

Account deletion can be requested directly from within the TopTayo mobile application by navigating to the dashboard and selecting the Delete Account option. Users will be asked to confirm their request before the deletion process begins.

Once a deletion request is confirmed, the account and associated data will enter a deletion process. All eligible personal data will be permanently deleted within 5 days.

Data deleted includes:

• Account information
• Associated device identifiers
• Personal and contact details (if any)

Certain transaction records may be retained temporarily if required by law, regulatory compliance, or fraud prevention obligations. Such data, if retained, will be securely stored and deleted once the retention period expires.

Users who are unable to access the app may also request account and data deletion by contacting us at:[email protected]

9. Changes to Privacy Policy

We may update this privacy policy occasionally. Updates will be posted on our website at toptayo.com.

10. Ownership & Affiliation

This app, TopTayo, is developed, maintained, and published under Wadaag. Wadaag is the official entity responsible for the app's operations, support, and compliance.

11. Contact Information

For privacy-related inquiries:

• Email: [email protected]
• Phone: +252 (770) 022-200